Numa Shipping Information
Shipping your order correctly and efficiently is a top priority for us! Please read our shipping information and terms carefully before you place your order.
- In an effort to serve our customers most efficiently, once your order is placed, it is sent directly to our Order Fulfillment coordinator.
- Your order will be shipped from our headquarters in Clinton Township, MI
- View FedEx, UPS, and USPS clickable maps here:
- To view a map of FedEx Ground transit times click here. Times shown represent business days.
- To view a map of UPS Ground transit times click here. Times shown represent business days.
- To view a map of USPS Priority Mail transit times, click here. Times shown represent business days.
- It may take up to 4 days to process your order.
- If you want your order to arrive sooner than the displayed default option we would be glad to help. Please contact our team at (888) 280-2326 to discuss expedited options.
- Please note that the average delivery time is based on information provided by the carrier. It is not a guaranteed time and does NOT include processing time.
Return Policy – Coffee
We cannot accept returns on coffee due to the perishable nature of coffee. However, we are more than happy to assist with resolving problems as they may arise. If you have any issues with your coffee, or if there are errors in your order, please contact us at (888) 280-2326 within 3 days of receiving your order. We will do our best to ensure that you are satisfied.
Return Policy – Merchandise (Non-Coffee Items)
We truly desire that you are satisfied with your purchase. All Returns or Exchanges on merchandise (non-coffee) items must be done within 30 days of the purchase date. Items purchased online can only be returned directly to our Roastery/HQ. Please email your order number, name, the reason for a Return/Exchange, and the item and quantity you wish to Return/Exchange to firstname.lastname@example.org (or call us at (888) 280-2326). We will contact you with information on how your return will be processed. We cannot refund the price of shipping.
All returns should be sent to:
Numa Coffee Co.
22789 Macomb Industrial Dr.
Clinton Township, MI 48036